Most referrals for specialist care require an appointment with one of our healthcare professionals first.
If you feel you need a referral, please contact us for a consultation.
You should explain your symptoms or concerns and state that you would like a referral and the type of referral you feel you require.
One of our healthcare professionals will review your request and contact you regarding the next steps.
Where a referral is necessary, we will arrange this for you.
Booking a referral
If we have referred you to a specialist, we may ask you to book your appointment yourself.
You can usually do this safely and securely online using the NHS e-Referral system (e-RS).
You should receive a letter from us within 2 weeks with your referral details and passwords if needed.
Tracking a referral
You can use the NHS App to view and track most hospital referrals and appointments.
If you are having any issues with viewing or managing your hospital appointments, please contact the NHS App service desk or view the NHS App help and support guidance.
Alternatively, you can track most referrals via the NHS e-Referral service: NHS e-Referral website (ncrs.nhs.uk).
The NHS e-Referral Service (e-RS) provides an easy way for patients to choose their hospital and appointments with a specialist.
If you’ve been referred to a specialist through the NHS e-Referral Service, booking your appointment online is easy, safe and secure.
Choices can be made online (e.g. NHS App), by telephone, or in the GP surgery at the time of referral.
If you chose to use the online e-RS service, you will need the following details to login:
- Reference number – this will be on your referral letter
- Password – this will be on your referral letter
Please note not all referrals are processed via the e-Referral system so may not be visible via this website.
For example, if your referral request was to the Queen Alexandra Hospital you can contact them directly at:
Queen Alexandra Hospital
Southwick Hill Road
Cosham
Portsmouth
PO6 3LY
Website: www.porthosp.nhs.uk
Tel: 023 9228 6000
Alternatively, you can contact the ward or department that you have been referred to directly.
Unfortunately, hospitals can take some time to process GP referrals so please do be patient.
Managing your referral
You can manage your referral via the NHS App or the NHS e-Referral website (ncrs.nhs.uk)
Please note that not all referrals are processed via the e-Referral system so may not be visible.