Hearing our Patient Participation Group’s honest feedback allows us to see what we’re doing well and help us understand where there’s room to improve the care we provide, ensuring we can make changes that will benefit all our patients and the wider community.
We have been reviewing their suggestions and concerns carefully, and we look forward to entering a new phase based on their experiences and ideas. Please click on the arrows on the right to learn more about the topics we discussed at the focus group event, improvements already made and our plans and improvements for the future.
Telephone Service
Anima/NHS App
Annual Reviews/Recalls
Routine Appointments
We also asked our PPG group some additional questions. Please click on the arrows on the right to learn more.
What’s most important to our patients about Meon Health Practice
What’s most important to our patients
What one achievable action can the practice take to help patients get what they need
What one achievable action can patients take themselves to help get what they need
Please find the presentation that Managing Director, Amanda Gray delivered at the event in response to questions sent in beforehand.
Please note that we were not able to answer all questions at the event.