We collect and value all feedback we receive internally either in person, in writing, or over the phone, and from external sources such as NHS Family & Friends Test.
We would like to hear your thoughts, ideas & suggestions and incorporate these into our work to improve healthcare in our community.
Thank you in advance for taking the time to contact us and sharing your feedback.
We use all feedback to help identify what we are doing well, and where we can improve.
To read about other patient experiences within our services, please visit our Testimonials page.
How was your experience with us?
Positive experience
We receive many compliments about our services and our helpful team.
We will always ensure your feedback is shared with those involved and our wider teams.
Poor experience
Tell us if we have got something wrong.
We will always try to rectify issues within our control and use your feedback to improve our service as needed.
NHS Friends and Family Test
The Friends and Family Test (FFT) is a feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience.
The FFT question asks a patient to consider if they would recommend the service they used to their friends and family, and helps us understand our patients experiences.
To see our NHS Friends and Family Test results, please click here: NHS England » Friends and Family Test data