Important Update: December appointment availability

We are prioritising urgent care due to high demand, winter illnesses, staff shortages, and service pressures.

All patients who have pre-existing routine appointments or have already let us know you need a routine appointment will be seen or contacted as planned, unless we have individually contacted you to reschedule.

If you are not sure if your medical problem is urgent, to get advice about what to do next, please visit:

• NHS 111 online: www.111.nhs.uk

• For children: www.what0-18.nhs.uk

Other healthcare options are also available if you need medical advice as follows:

• NHS Urgent Treatment Centres and Community Pharmacies are equipped to deal with minor injuries and illnesses: www.nhs.uk/service-search/pharmacy

• The Pharmacy First service can help offer a clinical consultation and prescribe treatment for a range of illnesses: www.nhs.uk/nhs-services/pharmacies/how-pharmacies-can-help/

Please go to a hospital’s Emergency Department for life-threatening accidents and emergencies or call 999

We thank you for your patience and understanding, and please be reassured that we are working hard to address these challenges and really appreciate your patience.